TERMS AND CONDTIONS
We guarantee that you'll be satisfied with www.boutiqueengland.com. ! This website (secured eCommerce site) is run by a small and dedicated team who have spent a lot of time creating the kind of company that we'd like to deal with if we were you. You have our absolute commitment that you'll be satisfied with us.
If you're not, let us know and we'll sort it out!
We guarantee to dispatch your order according to the time we provide you.
Just contact us if you have any problems with an order and we'll tell you exactly what steps we're going to take to rectify that problem. We guarantee that we won't pass your email or personal details on to anyone else. All your details are treated as strictly confidential. We're internet users, too, and we know how annoying unsolicited email can be. We wouldn't risk annoying you by being the cause of it.
If you order between Mondays to Friday we'll dispatch the order the same day and you'll receive it within 7-10 working days depending on your shipping location.
We are currently offering free postage to all UK destinations and rock bottom shipping costs to all over the world by teaming up with DHL Worldwide.
Returns, Replacement & Refunds
Boutique England works for the satisfaction of their Buyers. We accept a 100% money-back Guarantee In case of Return or Exchange items..
We offer 14 days money back or exchange guarantee (except shipping costs).
Make sure the item is in the same condition as when you bought it..
Custom-made items and special orders are not returnable or exchangeable..
We process orders according to your selected size and colors and measurements. Hence, there will be no refunds/returns for ordering incorrect sizes and colors for both standard and custom-made products.
It is very important that you cross-check your measurements carefully before placing an order.
Size charts are available on our website with detailed information for measuring your size.
IMPORTANT: Outside EU customers
When returning goods, please make sure you state on the customs declaration that the goods are 'being returned to the manufacturer for replacement/refund.
For any further guidelines please don't hesitate to contact us at [email protected]
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Currently, dispatch time is approximately 7/10 days. However, this can change on a day to day basis, depending on how busy we are. Please feel free to email to check on this. Once you have placed an order, an order acknowledgement will be emailed to you.
UK: Your order will be sent by DHL or Royal Mail Signed for Service.
EU: Your order will be sent by DHL Euro Plus. Transit time will vary depending on which country you are located in, but an average time to be allowed is 2 - 4 days. The package will require a signature at delivery.
Outside EU: Your order will be sent by DHL Worldwide Air Mail. Transit time will vary depending on which country you are located in, but an average time to be allowed is 5 - 10 days. You should be aware that delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties - these charges are not refundable on returns.
The price shown for the goods excludes postage and packing. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery, but before you are asked to confirm the order.
The color of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
All confidential information, including credit card details, is held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
You agree to indemnify us against any claims, losses, liabilities, damages, and expenses (including legal fees), arising out of your use of this site.
The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.
None of the above Terms and Conditions affects your statutory consumer rights.